PUNCH!media Privacy Policy

Who we are

Our website address is https://punchmedia.ca.

PUNCH!media provides consulting, advisory, training, facilitation, professional visibility strategy, LinkedIn-related services, AI education, and related business support to individuals, teams, and organizations.

Scope of this policy

This policy applies to personal information collected through the PUNCH!media website and related interactions, including:

• Website inquiries and contact forms
• Email, consultation, workshop, training, and discovery communications
• LinkedIn strategy or profile-related services
• AI training, advisory, facilitation, and pilot-project conversations
• Digital tools, assessments, lead magnets, downloads, and beta experiences, including the Own Your Value Clarity Check
• Newsletter, insight, or other optional subscription activity

Information we collect

Depending on how you interact with us, we may collect:

• Name, email address, phone number, company name, title, and other contact details
• Professional background, business goals, training needs, positioning language, submitted prompts, or consultation context you choose to provide
• Workshop, advisory, or service inquiry details
• Billing, transactional, or project-related information if needed to provide services
• Consent choices and communication preferences
• Technical information such as IP address, browser type, device data, approximate location, referring pages, and usage activity
• Information generated through site analytics, cookies, embedded tools, or operational logs

How we collect information

We collect information in a few ways:

• Directly from you when you contact us, book time, request a service, sign up, reply to emails, or use a website tool
• Automatically through cookies, analytics, log files, and similar technologies
• From service providers that help us run the website, deliver emails, manage communications, or support scheduling and analytics
• From public or professional sources you intentionally connect to the interaction, such as your LinkedIn profile or materials you send to us for review

How we use personal information

We may use personal information to:

• Respond to inquiries and communicate with you
• Provide consulting, advisory, training, facilitation, strategy, or other requested services
• Deliver assessment or tool results, including the Own Your Value Clarity Check
• Store submissions and consent records when necessary to provide follow-up, maintain records, or support service delivery
• Improve website content, tools, workshop design, training materials, prompts, and service quality
• Send optional insights, updates, invitations, or marketing communications where you have asked for or consented to them
• Protect the security, integrity, and performance of our website and services
• Comply with legal, accounting, tax, contractual, or operational obligations

We do not sell your personal information.

AI, automation, and digital tools

Some PUNCH!media services and website experiences may involve AI-assisted analysis, automation, or third-party tools. For example, the Own Your Value Clarity Check uses AI to analyze submitted language and generate communication suggestions.

When you use these tools, the information you submit may be processed by service providers that support hosting, automation, analysis, storage, or email delivery.

Unless we explicitly agree otherwise in a client engagement, website tools and public-facing forms are not intended for confidential or regulated data.

Any AI-generated output is provided as draft support, learning support, or communication guidance. It is not legal, regulatory, financial, compliance, employment, or other professional advice.

Cookies and similar technologies

We may use cookies, pixels, tags, scripts, and similar technologies to operate the website, remember preferences, understand usage patterns, improve performance, measure engagement, and support security.

These technologies may help with:

• Basic site functionality
• Remembering preferences or session behavior
• Analytics and performance measurement
• Embedded content and third-party service integration
• Marketing or audience insights, where applicable

You can generally control cookies through your browser settings. Disabling some cookies may affect how parts of the site function.

Comments, forms, and interactive features

If the website allows comments, form submissions, downloads, assessments, registrations, or other interactive features, we may collect the information entered into those forms along with limited technical data such as IP address and browser information to support administration, spam prevention, analytics, and site security.

If you post information in a public-facing area of the site, that information may be visible to others.

Media uploads and shared materials

If you upload files, images, or materials to the website or send them to us for advisory, training, or strategy purposes, you are responsible for ensuring you have the right to share them and that they do not contain information you do not want disclosed or processed.

Some files may include metadata, including location or author information, which may remain attached unless removed before upload or sharing.

Embedded content and third-party services

Pages on this site may include embedded content or connected services, such as videos, forms, booking tools, downloads, presentations, analytics, social content, or email sign-up tools. These third parties may collect information directly, use cookies, or track interaction according to their own privacy policies.

We encourage you to review the privacy practices of any third-party services you interact with through this website.

Service providers and systems we may use

We may use third-party providers to support website hosting, analytics, AI processing, scheduling, CRM or contact management, document or file handling, email delivery, payment processing, automation, and other operational functions.

Depending on the service, these providers may process or store information on our behalf. We aim to use providers that are reasonable for the size and nature of our business and only share information as needed to support the requested service or business operation.

How we share information

We do not sell or rent personal information. We may share information:

• With trusted service providers that help us operate the website or deliver services
• With professional advisors, contractors, or collaborators who support a client project or service delivery, where appropriate
• To comply with legal obligations, respond to lawful requests, or protect our rights, users, systems, or business
• In connection with a business reorganization, sale, or transfer, if ever applicable

Retention

We retain information for as long as reasonably necessary to:

• Provide requested services, tools, training, or follow-up
• Maintain business and consent records
• Improve site content, frameworks, and service delivery
• Meet legal, tax, accounting, insurance, security, or contractual requirements

When detailed personal information is no longer needed, we may delete it, anonymize it, or retain only de-identified pattern information for internal improvement, planning, and quality review.

Data security

We take reasonable administrative, technical, and organizational steps to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure. These measures may include controlled access, service-provider safeguards, secure platforms, and reasonable operational controls.

No method of internet transmission or storage is completely secure, so we cannot guarantee absolute security.

International processing

Some of the service providers we use may process or store information outside your province, state, or country. As a result, information may be subject to the laws of other jurisdictions.

Your choices and rights

Depending on your location and the nature of our relationship, you may have the right to request access to, correction of, or deletion of certain personal information, subject to legal and operational exceptions.

You may also:

• Choose not to submit personal information through website forms or tools
• Unsubscribe from optional marketing or insight emails at any time
• Contact us to ask questions about how your information has been handled

Children’s privacy

This website and our services are intended for adults and professional audiences. We do not knowingly collect personal information from children in a manner that would require parental consent under applicable law.

Policy updates

We may update this Privacy Policy from time to time to reflect changes in our services, tools, providers, legal obligations, or business practices. When we make material changes, we will update the effective date on this page.

Contact and privacy requests

If you have questions about this Privacy Policy or want to request access, correction, or deletion where appropriate, contact:

leslie@punchmedia.ca

You may also contact us through the main website at punchmedia.ca.